March 25, 2020
Dear Valued Neenah Customer:
As you have been following the unfolding COVID-19 pandemic, we wanted to give you the latest information on our operating situation. As of March 25, 2020, all our mills remain operational, as they are deemed critical infrastructure for business - in accordance with recommended US, UK, German and Dutch guidelines. The US Department of Homeland Security has identified our industry as critical. As such, we are continuing to supply our customers with the products they need.
The safety of our employees remains our top priority, while we continue to meet your needs. We have implemented a variety of additional manufacturing protocols, including social distancing while manufacturing our products, additional deep cleaning within our facilities, regular use of hand sanitizers, staggering shifts where possible, and allowing only personnel critical to manufacturing to enter the operation.
We will continue to monitor developments closely and provide additional updates as warranted. If you have any questions, please do not hesitate to contact your primary Neenah representative.
Based on guidance from governments in Germany, the Netherlands, the UK, and the US all our mills fall under the definition of essential and will continue to manufacture products while balancing against the current reduced demand for our products.
This continues to be a fluid situation. We will continue to provide updates as conditions warrant.
We thank you for your ongoing support of Neenah.
Senior Vice President - Sales & Marketing